Product promise — or lie?
by Stewart October 27th, 2006You know how you like products to perform as advertised? I have a printer attached to one of the three computers in my office on a USB cable. I decided I wanted a wireless print server so I could use the printer with any of the three computers. I did some minimal research (look at user comments on amazon.com and a few other sites) and decided to buy a Linksys WPS54G from www.macconnection.com on the theory that Linksys knows what it’s doing and MacConnection tends to sell stuff that works for Macintoshes (two of the three computers in my office). Plus the product promise seemed promising, to wit: “Share your printer without running wires!“It doesn’t work, even after 25 minutes on the phone with a very friendly and helpful individual who did the print server to work on the wire and get a test page printed on the printer. But remove the wire and you can’t see the print server on the wireless network. But the worst part of the whole experience? The really easy to use, step-by-step installation instructions require that you connect the wireless print server with a wire directly to the network outer. In other words, it is not possible to actually install and configure this device, which promises to share your printer without running wires, without actually running a wire! Someone should go to jail for lying like this.





