What is the real market share for Macintosh?
Monday, August 31st, 2009I flew on Virgin America recently and noted that, including myself, five of the six people in my row opened Macintosh computers after the flight took off. That got me to thinking about what the real market share of the Macintosh computer is.
Most analysts cite that Apple, as a company, sells a few percent of the personal computers sold in the world each year. Apple is selling Macintoshes at a rate of about 10M per year; PC sales worldwide were around 270M in 2008. That would make Apple’s market share around 4%. So this is the truth. But is it truth that actually matters to anyone?
The reason to care about Apple’s market share is to get a clear idea of what impact Apple has in the computer industry. The market share of computers used by people in row 12 of that Virgin American flight was 83%. Big difference between 4% and 83%. Except that neither number tells you anything about what really matters, which is: How many software developers are making Macintosh programs for sale (relative to Windows) and how many web developers believe that they need to support the Macintosh with plug-ins, testing, and design awareness?
I don’t think there is a single factory (probably including the ones that Apple pays to build Macintoshes) that buys Macintosh computers to control the manufacturing process. If that was considered a market, Apple would have 0% market share. I certainly haven’t seen any bank tellers, airline clerks, hotel clerks, or other service people using Macintosh computers. I’m almost certain that the tens of thousands of customer service people we talk to on 800 calls don’t use Macintosh computers, although I’ve never visited one of those call centers.
In other words, I don’t think it is useful to total up every personal computer sold worldwide and call that a “market”, since it is composed of multiple markets, each of which has different dynamics. The market that interests me is that one composed of people who choose, buy and install software on their own computer and of people who use their computer to engage in commercially interesting activities (like buying stuff or searching for stuff).
i’m inclined to believe (but can’t back up with statistics; any researches offering help on this are welcome!) that at least half the computer sold to run Windows in the world are not really “personal” computers. That would mean that Apple’s share of the real market is closer to 10% than 4% (since every Macintosh is bought by a human being).
And, if you imagine that Apple’s sale of Macintosh computer outside the US isn’t quite as broad as it here, you might think that Apple’s share of “the market for computer bought by human beings in the US” is even higher, closer to 15-20%. That makes Apple’s design decisions much more relevant to the current market than it would otherwise appear.

